Hybrid Trolley - Problem with wheel set

Item No. 40824, 40825, 40826

Hybrid Trolley v2 (32L) and Hybrid Trolley v4 (50L / 70L) all colours

Sold in Kathmandu stores including online since September 2017

 

Dear Customer,

Kathmandu has identified a potential problem with the with the Hybrid Trolley wheel assembly and is taking remedial action.

Problem

Incorrect spindle nut fitted on the wheel assembly - eventually allowing the trolley wheels to work loose.

What to do

Please return your Hybrid Trolley to your nearest Kathmandu store where replacement parts will be supplied and fitted, or alternatively call Customer Service to organise replacement parts directly.

Contact details

Customer Service: 1800 333 484

Find your nearest store here

 

Kathmandu apologises for any inconvenience this may have caused.

From the Kathmandu team.


Confirm whether your Hybrid Trolley requires repair

UNACCEPTABLE - Requires repair UNACCEPTABLE - Requires repair
ACCEPTABLE - Does not require repair ACCEPTABLE - Does not require repair
ACCEPTABLE - Does not require repair ACCEPTABLE - Does not require repair

How to replace the axle on your Hybrid Trolley


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