What if my item is damaged, faulty or incorrectly dispatched?

Contact Us

Our customer support team is here to help.

[email protected]
+ 1 347-688-4916
Support Hours
Mon-Fri 9am-5pm ET

Kathmandu is committed to providing you with quality products. Our gear is thoroughly tested throughout our design process and we stand behind the quality of the products that bear our name. However, in the unlikely event that you have received a damaged, faulty, or incorrect item please Contact us and one of our Team Members will be ready to assist you by taking you through your available options.