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Shipping within the United States

Shipping is free for all orders over $50 made within the continental United States on www.kathmanduoutdoor.com. For all orders under $50 made within the continental United States, we charge a flat rate of $5. Please note that non-contiguous states and territories, including Hawaii, Alaska, and Puerto Rico, fall under our international shipping policy.

We use DHL for all of our orders and can deliver to your home or work address anywhere in the United States. We do not ship to PO boxes, freight forwarders, or the armed forces. If you have specific instructions for delivery, please include these when placing your order.

Deliveries within the US require a signature and will not be left if there is no-one available to receive it.

To view the status of a domestic order visit the DHL website and enter the tracking number.

It will take 4–8 business days for your order to be delivered. For rural areas, please allow for an additional 1–2 days to receive your delivery.

If you have not received your order within the stated delivery time, visit the DHL website and enter the item’s tracking number. If it is shown as ‘delivered’ you should have received a courier card with details about its location and how to arrange for its collection.

If you have not received a card or cannot locate your parcel, please Contact Us for assistance.

Shipping delays

Orders placed after 12pm on a Friday or on the weekend will not be dispatched until the following Monday, or first available business day. Orders made within two days of a public holiday or during busy sale periods linked to a public holiday may take up to an additional five days to be delivered.

Shipping restrictions within the United States

Some items, due to international legislation, cannot be transported through our delivery provider. This includes (but is not limited to) highly flammable items, aerosols, butane, blades, first aid kits, matches or any dangerous articles.

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